Payment:

We accept Payment by the following methods:

1. Bank to bank Transfer 

2. al ansari exchange

3. cheque with order ( uae only )

4. western union business services

5. PayPal 

Returns:

In the unlikely event Emirates Unimog Spares. ships the wrong part or a defective part, we will refund 100% of your invoice, including the return shipping. (We will not refund more shipping than was originally charged.) For regular returns, there is a restocking fee of 15% for items returned within 14 days of receipt. After 14 days there are NO refunds. There are NO refunds on shipping. Do not send refunds by COD. We will refuse them. Refunds require a copy of original invoice. We will not refund parts that have been used, previously installed, painted, or modified. NO refunds on special order parts or electrical parts.  We will ask that you pay a deposit on special order parts.

Shipment Damage & Claims: 

Once your shipment leaves Emirates Unimog Spares, it becomes the responsibility of the shipping company. Once you sign for the package, it becomes the responsibility of the buyer. We package your items very well to prevent damage. When the package arrives, open it and inspect the contents for damage in the presence of the driver. If the parcel is damaged in transit, make sure the driver makes note of this at the time of delivery. It is your responsibility to inform the carrier and to file the claim. We cannot make a damage claim for you. Call the courier company to file your claim. They will issue a claim number and when approved we can replace your part(s). Hold onto all original packaging materials so that they can be inspected by a Claims Representative, if necessary. All shipments are automatically insured up to $100 and we will insure for face value if this service is requested by the customer.

Free Shipping

Free Shipping is applicable to Orders over $150 and weighing under 2kg to any destination worldwide.

Shipping Policy: 

Our Carriers include UPS, DHL, Fedex, Emirates Post . We support all levels of service.  Next Day Air service is not available from the UAE. Orders are shipped within 24 hours. Orders placed after 3PM on Thursday, as well as orders placed Friday or Saturday , will be shipped the following Sunday. If the following Sunday is a National Holiday, we will ship on the next business day. We charge a $1 flat handling charge to cover shipping supplies which is included in the price of the item. Custom packaging for some parts, such as windshields, will carry an additional charge. All additional charges will be listed in the product description. If you supply us with a working email address, we will send the shipment tracking information to you as a service.

Our Parts:

All Parts are NOS ( New Old Stock ) unless otherwise stated on the description page and are OEM original parts,
All goods are sold with a full 14 day guarantee of quality and originality, 
Parts are sent out only when cleared funds are received into our bank 
All Parts remain the property of Rover Parts Trading until paid for in full

Links to Other Websites:

We are not responsible for the content or privacy policies of websites to which we may provide links.

Changes To This Internet Privacy Notice:

We reserve the right to introduce new services or practices that may require a change to the provisions of this notice. We are committed to updating our Internet Privacy Notice promptly to keep you informed on how we use information you give us.

Secure Socket Layer (SSL):

All data exchanged over the Internet is divided into small units and sent in envelope-type packets. Upon arriving at the computer that requested the information, the packets are reassembled into the original message.

E-mail Communications:

When you send us an e-mail message through our Web site, we may record your e-mail address, your message and our response to ensure quality customer service. Please remember that e-mail is not necessarily secure against interception, and you should be cautious when sending e-mail with personal information. If your information is very sensitive, or includes personal or confidential information-such as your bank account, charge card number - you may want to contact us by surface mail or telephone.

Additional Terms:

At times, Emirates Unimog Spares may present offers or features on the Site which contain additional conditions (the "Additional Conditions"). In the event that the Additional Conditions conflict with the Conditions of Use, the Conditions of Use shall control.

Changes in Conditions of Use:

Emirates Unimog Spares reserves the right to periodically change these Conditions of Use without notice. You are responsible for regularly reviewing these Conditions of Use. Your continued use of the Site constitutes your acceptance of any changes to the Site or the Conditions of Use.

Third Party Links:

As an added value to users, the Site may contain links to other Internet sites that are owned and operated by third parties, and who are not affiliated with Emirates Unimog Spares ("Third Party Sites"). Emirates Unimog Spares has no control over or responsibility for the content, conditions of use, privacy policy and/or data collection practices associated with these Third Party Sites. You access these sites at your own risk.

Disclaimer:

Rover Parts Trading makes no warranties or representations, express or implied, regarding the accuracy of the contents of the Site or any Third Party Sites. Emirates Unimog Spares shall not be liable for any direct, indirect, consequential, incidental, or punitive damages resulting from access to or use of any content of the Site or Third Party Sites.