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FAQS

Payment

At this time, Payments can be made by the following method:

 

1. Bank Transfer 

 

2. Al Ansari Exchange

 

3. Bank Cash Deposit

 

4. Cash with order

For your added convienence we also have an order collection service , Our staff will collect your order and payment direct from your home and issue you a payment confirmation, Call to Book a collection on 0528060174

 

Orders collected upto 10pm every night from within Dubai , 7am to 5 pm outside Dubai 

Please Note *

 

we do not accept online payments through Paypal due to very high charges using their service. 

Shipping:

 

We ship next day from our warehouse based in Europe, All orders are tracked and the customer receives the number once payment is complete and order processed,

 

Order Processing

 

Please allow 1 day for processing your order ,

 

Deliveries

 

Deliveries are by expedited courier from our warehouse and usually arrive with our customers within 5 working days.

 

Returns

Returns are accepted under the following conditions:

1. Good are returned in original packaging

2. Good are not soiled in any way

3. We do not repay shipping costs under any circumstancies

4. Any goods ordered as special order cannot be returned

5. Before returning any goods an authority to return must be given and a reference number noted on the return slip, no good will be accepted for return without prior approval.

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